Privacy Policy

1 Introduction

Welcome to FFUNDED ("FFUNDED", "Company", "we", "our", or "us").

FFUNDED is committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:

• Visit our website;
• Create an account;
• Purchase one of our products or services;
• Participate in any trading evaluation or instant funding program;
• Join our affiliate or partnership program;
• Contact our customer support team;
• Subscribe to our newsletters or marketing communications;
• Interact with our platform in any other way.

We understand that privacy is important to our customers. For this reason, we are committed to processing personal information in accordance with applicable privacy and data protection laws, including, where applicable, the General Data Protection Regulation (GDPR), UK GDPR, UAE Personal Data Protection Law (PDPL), California Consumer Privacy Act (CCPA), and other applicable privacy legislation.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2 Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected by FFUNDED through:

• www.ffunded.com
• Customer Dashboard
• Trading Dashboard
• Client Portal
• Mobile applications (where available)
• Customer Support
• Email communications
• Live Chat
• Affiliate Portal
• Marketing campaigns
• Social media interactions
• Surveys
• Promotions
• Events
• Any future products or services operated by FFUNDED

This Privacy Policy applies regardless of whether you access our Services using:

• Desktop computers
• Mobile devices
• Tablets
• APIs
• Other supported technologies

This Privacy Policy does not apply to third-party websites that may be linked from our Services. Those websites operate under their own privacy policies, and FFUNDED is not responsible for their privacy practices.

3 Our Privacy Principles

FFUNDED is committed to the following principles:

Transparency

We explain what information we collect, why we collect it, and how it is used.

Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your personal information.

Data Minimization

We collect only the information reasonably necessary to provide our Services, comply with legal obligations, improve our products, and protect our business.

Accuracy

We encourage users to keep their information accurate and up to date.

User Control

Where required by applicable law, we provide mechanisms that allow users to access, correct, or request deletion of their personal information.

Compliance

We strive to comply with applicable privacy and data protection laws in every jurisdiction in which we operate.

4 Definitions

For the purposes of this Privacy Policy:

Account means your registered FFUNDED account.

Personal Information means any information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.

Processing means any operation performed on personal information, including collection, storage, use, disclosure, transfer, analysis, or deletion.

Services means all products, platforms, evaluations, instant funding programs, customer portals, websites, software, APIs, educational resources, and related services operated by FFUNDED.

Website means the official FFUNDED website and all associated domains operated by FFUNDED.

Cookies means small text files placed on your device to enhance functionality, improve user experience, analyze traffic, and support security.

Third-Party Service Provider means any external organization that processes personal information on behalf of FFUNDED for operational purposes.

5 Information We Collect

Depending on how you interact with our Services, we may collect different categories of information.

5.1 Information You Provide

When you create an account, purchase a product, contact us, or otherwise interact with our Services, you may provide information such as:

• Full name
• Email address
• Phone number
• Date of birth
• Country of residence
• Nationality
• Residential address
• Billing address
• Username
• Password (stored in encrypted form)
• Profile information
• Communication preferences

Where required for compliance purposes, we may also request:

• Government-issued identification
• Passport
• National identity card
• Driver's licence
• Proof of address
• Selfie verification
• Tax identification information (where applicable)
• Source of funds documentation
• Additional compliance documentation reasonably required to verify your identity.

5.2 Financial Information

Where necessary to provide our Services, we may collect or receive information relating to:

• Payment confirmations
• Transaction history
• Billing records
• Invoice information
• Refund records
• Promotional credits
• Affiliate commissions
• Payout requests

FFUNDED does not intentionally store complete payment card numbers where payments are processed by certified third-party payment providers.

5.3 Account Information

We may collect information relating to your account activity, including:

• Account creation date
• Login history
• Device information
• Security settings
• Verification status
• Program participation
• Product purchases
• Customer support history
• Notification preferences

5.4 Trading Information

Where applicable, we may process information relating to your participation in our evaluation or funding programs, including:

• Trading activity
• Performance metrics
• Account statistics
• Trading history
• Challenge progress
• Evaluation results
• Risk management metrics
• Payout eligibility reviews
• Compliance reviews

This information is processed solely for the operation, administration, security, and integrity of our Services.

5.5 Communications

When you communicate with FFUNDED, we may retain records of:

• Emails
• Live chat conversations
• Support tickets
• Contact forms
• Survey responses
• Social media messages
• Telephone conversations where legally permitted

These communications may be retained for customer service, quality assurance, training, security, fraud prevention, and compliance purposes.

5.6 Information Collected Automatically

When you access our Services, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Browser version
• Operating system
• Device type
• Device identifiers
• Language preferences
• Screen resolution
• Referring website
• Pages visited
• Time spent on pages
• Clickstream data
• Date and time of access
• Session duration
• Error logs
• Security events
• Cookie identifiers

This information helps us maintain security, improve performance, analyze website usage, and enhance the overall user experience.

5.7 Information from Third Parties

We may receive information from trusted third parties, including:

• Payment service providers
• Identity verification providers
• Fraud prevention providers
• Analytics providers
• Marketing partners
• Affiliate partners
• Customer support platforms
• Social media platforms (where you choose to interact with us)

We process such information only where permitted by applicable law and where necessary for the purposes described in this Privacy Policy.

6 Cookies and Similar Technologies

FFUNDED uses cookies and similar technologies to provide a secure, efficient, and personalized experience across our Services.

Cookies are small text files stored on your device that allow our systems to recognize your browser, remember preferences, improve website performance, and help us understand how visitors interact with our Services.

Depending on your location, we may request your consent before placing non-essential cookies on your device.

6.1 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our Services and cannot be disabled through our systems.

Examples include cookies used for:

• User authentication
• Account security
• Session management
• Fraud prevention
• Load balancing
• Website functionality
• Shopping cart functionality
• Language preferences

Without these cookies, certain parts of the Services may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use our Services.

Information collected may include:

• Pages visited
• Session duration
• Navigation paths
• Device information
• Browser information
• Error reports
• Performance metrics
• Feature usage

Analytics information is generally aggregated and used to improve our products and services.

Functional Cookies

These cookies allow us to remember choices you make while using our Services.

Examples include:

• Preferred language
• Time zone
• Interface preferences
• Dashboard settings
• Accessibility preferences

These cookies improve your overall user experience.

Marketing Cookies

Where permitted by applicable law and with your consent where required, marketing cookies may be used to:

• Measure advertising performance
• Deliver relevant advertisements
• Understand marketing campaign effectiveness
• Prevent repeated advertisements
• Attribute referrals

Marketing cookies may be placed by FFUNDED or trusted advertising partners.

6.2 Third-Party Technologies

Certain third-party providers may place cookies or similar technologies through our Services, including providers offering:

• Website analytics
• Payment processing
• Customer support
• Identity verification
• Fraud prevention
• Affiliate tracking
• Marketing analytics
• Security monitoring

Each provider operates under its own privacy practices.

6.3 Cookie Management

Most browsers allow users to:

• View stored cookies
• Delete cookies
• Block cookies
• Restrict third-party cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may reduce the functionality of our Services.

7 How We Use Your Information

FFUNDED processes personal information only where there is a legitimate business or legal reason for doing so.

We may use your information to:

Provide Our Services

Including:

• Creating user accounts
• Managing customer profiles
• Delivering purchased products
• Processing evaluations
• Operating funded account programs
• Managing partner accounts

Verify Identity

Including:

• Identity verification
• Age verification
• Fraud prevention
• Anti-money laundering checks
• Compliance reviews
• Risk assessments

Process Payments

Including:

• Purchase processing
• Billing
• Refunds
• Affiliate commissions
• Payout requests
• Financial record keeping

Customer Support

Including:

• Responding to enquiries
• Resolving technical issues
• Managing complaints
• Improving customer satisfaction
• Quality assurance

Improve Our Services

We analyze usage information to:

• Improve website functionality
• Enhance platform performance
• Develop new features
• Fix technical issues
• Improve user experience

Security

Personal information may be processed to:

• Detect fraud
• Prevent abuse
• Monitor suspicious activity
• Secure user accounts
• Protect platform integrity
• Investigate security incidents

Communications

We may use your information to:

• Send service notifications
• Provide product updates
• Respond to enquiries
• Deliver security alerts
• Notify you about account activity
• Send newsletters and promotional communications where permitted by law

You may unsubscribe from marketing communications at any time.

Legal and Regulatory Compliance

Personal information may be processed where reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our legal rights
• Enforce our agreements
• Prevent illegal activity
• Cooperate with regulatory authorities

8 Legal Bases for Processing

Where applicable under the General Data Protection Regulation (GDPR), UK GDPR, or similar legislation, FFUNDED processes personal information on one or more of the following legal bases.

Contract Performance

We process information where necessary to:

• Create accounts
• Deliver purchased products
• Operate our Services
• Process transactions
• Provide customer support

Legal Obligations

Processing may be required to comply with:

• Anti-money laundering laws
• Tax obligations
• Court orders
• Regulatory requirements
• Fraud prevention obligations

Legitimate Interests

We may process personal information where necessary for our legitimate interests, provided those interests are not overridden by your rights.

Examples include:

• Platform security
• Fraud detection
• Business analytics
• Product improvement
• Customer support
• Operational management
• Legal protection

Consent

Where required by applicable law, we process information based on your consent.

Examples include:

• Marketing communications
• Certain cookies
• Promotional campaigns

You may withdraw your consent at any time where processing is based solely on consent.

9 How We Share Your Information

FFUNDED does not sell your personal information.

We may disclose information only where reasonably necessary to operate our business, comply with legal obligations, or protect our rights.

Service Providers

We may share information with trusted providers assisting us with:

• Payment processing
• Identity verification
• Cloud hosting
• Customer support
• Email delivery
• Website analytics
• Fraud prevention
• Cybersecurity
• Data storage
• Software infrastructure

These providers process information only on our behalf and under appropriate contractual safeguards.

Business Partners

Information may be shared with carefully selected business partners where necessary to deliver a product or service requested by you.

Corporate Transactions

If FFUNDED undergoes:

• Acquisition
• Merger
• Investment
• Reorganization
• Sale of assets
• Corporate restructuring

Personal information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect public safety
• Prevent fraud
• Enforce our agreements
• Protect our legal rights
• Defend legal claims

With Your Consent

We may share your information where you have expressly authorized us to do so.

10 International Data Transfers

FFUNDED may operate internationally.

As a result, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, FFUNDED will implement appropriate safeguards to protect transferred personal information.

These safeguards may include:

• Standard contractual clauses
• Contractual confidentiality obligations
• Appropriate technical security measures
• Organizational safeguards
• Other legally recognized transfer mechanisms

11 Data Security

FFUNDED takes information security seriously.

We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Accidental destruction
• Data loss
• Alteration
• Misuse
• Cybersecurity threats

Security measures may include:

• Encryption
• Access controls
• Multi-factor authentication
• Firewalls
• Intrusion monitoring
• Security logging
• Secure cloud infrastructure
• Employee confidentiality obligations
• Regular security assessments
• Incident response procedures

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, FFUNDED cannot guarantee absolute security, although we continuously work to maintain industry-appropriate safeguards.

12 Data Retention

FFUNDED retains personal information only for as long as it is reasonably necessary to:

• Provide and maintain our Services;
• Manage your account and customer relationship;
• Process transactions and payouts;
• Conduct identity verification and compliance checks;
• Resolve disputes and enforce our agreements;
• Detect and prevent fraud, abuse, and unauthorized activity;
• Meet legal, accounting, tax, regulatory, and recordkeeping obligations;
• Protect our legal rights and legitimate business interests.

The length of time we retain information depends on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with our internal retention procedures and applicable law.

Certain records may be retained for longer periods where required or permitted by law, including records relating to identity verification, financial transactions, compliance obligations, fraud investigations, dispute resolution, and legal proceedings.

13 Your Privacy Rights

Depending on your country of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of your personal information where legally permissible;
• Request restriction of processing in certain circumstances;
• Object to certain types of processing;
• Request portability of your personal information where technically feasible;
• Withdraw consent where processing is based solely on your consent;
• Lodge a complaint with a competent supervisory authority or data protection regulator.

The availability of these rights depends on the laws applicable to your jurisdiction and may be subject to legal limitations and exceptions.

To exercise your rights, you may contact FFUNDED using the contact details provided at the end of this Privacy Policy. We may request additional information to verify your identity before processing your request.

13.1 Right of Access

You may request confirmation of whether FFUNDED processes your personal information and, where applicable, request access to such information together with certain supplementary details required by law.

13.2 Right to Rectification

If you believe any personal information we hold is inaccurate, incomplete, or outdated, you may request that we correct or update the information.

You are also responsible for keeping your account information accurate and current.

13.3 Right to Erasure

Subject to applicable law, you may request that we delete your personal information.

Please note that we may retain certain information where necessary to:

• Comply with legal obligations;
• Complete contractual obligations;
• Prevent fraud;
• Resolve disputes;
• Enforce our legal rights;
• Maintain required business records.

13.4 Right to Restrict Processing

Where permitted by law, you may request that we temporarily restrict certain processing activities while we assess a request relating to your personal information.

13.5 Right to Object

Where applicable, you may object to processing carried out on the basis of our legitimate interests or for direct marketing purposes.

If you object to direct marketing communications, we will stop sending such communications, although we may continue to send essential service-related notifications.

13.6 Right to Data Portability

Where legally applicable, you may request a copy of certain personal information you have provided to us in a structured, commonly used, and machine-readable format, or request that we transfer such information to another organization where technically feasible.

14 Marketing Communications

Where permitted by applicable law, FFUNDED may send you marketing communications relating to:

• New products and services;
• Platform updates;
• Promotions and special offers;
• Educational content;
• Newsletters;
• Events and webinars;
• Partner opportunities.

You may opt out of receiving marketing communications at any time by:

• Using the unsubscribe link included in our emails;
• Updating your communication preferences within your account (where available);
• Contacting our support team.

Please note that opting out of marketing communications will not affect transactional or service-related communications, including account notifications, security alerts, compliance requests, or updates relating to products you have purchased.

15 Children's Privacy

FFUNDED's Services are intended solely for individuals who are at least eighteen (18) years of age or the legal age required to use our Services in their jurisdiction.

We do not knowingly collect personal information from children or minors.

If we become aware that personal information has been collected from an individual who does not meet the applicable age requirement, we will take reasonable steps to delete such information unless retention is required by law.

If you believe that a child has provided us with personal information, please contact us promptly.

16 Third-Party Websites

Our Services may contain links to third-party websites, applications, or services operated by organizations that are not controlled by FFUNDED.

This Privacy Policy applies only to FFUNDED's Services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website you visit before providing personal information.

17 Automated Decision-Making

FFUNDED may use automated systems to support operational processes, including fraud detection, account security, risk management, identity verification, and platform integrity.

Where legally required, decisions that produce legal or similarly significant effects will be subject to appropriate safeguards, including the possibility of requesting human review where applicable.

Automated systems are used to assist our operations and are regularly monitored to improve accuracy, consistency, and security.

18 Data Security Incident Response

In the event of a suspected or confirmed security incident affecting personal information, FFUNDED will take appropriate steps to:

• Investigate the incident;
• Contain and mitigate any impact;
• Restore affected systems where appropriate;
• Assess legal reporting obligations;
• Notify affected individuals or regulatory authorities where required by applicable law.

Our incident response procedures are designed to minimize risks and support the continued security of our Services.

19 Changes to this Privacy Policy

FFUNDED may update this Privacy Policy from time to time to reflect changes in:

• Our products and services;
• Business operations;
• Legal requirements;
• Regulatory obligations;
• Industry standards;
• Security practices.

Any updated version will be published on our Website together with the revised "Last Updated" date.

Where required by applicable law, we will provide additional notice of material changes through appropriate channels.

Your continued use of our Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy.

20 Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact FFUNDED using the official contact information available on our Website.

For privacy-related requests, please include sufficient information to allow us to verify your identity and process your request efficiently.

21 Governing Documents

This Privacy Policy should be read together with the following FFUNDED documents:

• Terms of Service;
• CFDs Challenge Terms;
• Futures Challenge Terms;
• Instant Account Terms;
• Cookie Policy;
• AML & KYC Policy;
• Risk Disclosure;
• Partners Terms & Conditions; and
• Any additional legal notices or policies published by FFUNDED.

In the event of any inconsistency, each document shall apply to the specific subject matter it governs.

22 Final Provisions

Nothing in this Privacy Policy limits any rights that you may have under applicable privacy or data protection laws.

If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

This Privacy Policy is intended to promote transparency regarding how FFUNDED collects, uses, stores, shares, and protects personal information and should not be interpreted as creating contractual rights beyond those required by applicable law.